Freeman Technology service was the best that I have experienced in 15 years, from start to finish.
Very good customer service with short reaction time. Lots of information regarding interpretation of measurements very helpful. Good documentation of procedures.
Use of FT4 rheometer has been a considerable improvement in our daily process control. It allows us to offer our customers a range of products providing adequate flow parameters and be able to maintain this quality over time. Furthermore, we are also very satisfied with the personalized assistance service that FreemanTechnology offers, both maintenance visits that FreemanTechnology technicians perform annually to Spain, as after sales monitoring conducted from headquarters
All the FreemanTech employees that I’ve come in contact with have been wonderful and helpful.
CEA includes a Powder Analysis centre. To improve this department, we have purchased a Freeman FT4 Powder Rheometer. The instrument is currently undergoing internal qualification and during this step, we very much appreciate Freeman’s technical support and assistance with data interpretation. We also appreciate their help in developing bespoke test programs which are optimised for our use. The target of the qualification step is to optimise use of the rheometer before installation in a glovebox for testing nuclear materials.
Excellent overall service. The equipment is easy to use, especially with the good written instructions and training.
Fast, reliable and comprehensive service. Service Engineer is a pleasure to work with.
I am very satisfied how the service has been handled, from start to end.