In This Issue -
May 2017 Newsletter
An important part of our business has always been delivering the highest standards of customer support. This is reflected in the number of positive testimonials we receive from our existing users (some of which can be viewed on our website). In addition to developing innovative instrumentation, we have always recognised that investment in people, research, and applications understanding is essential. Our continued success over the last 17 years would not be possible without dedicated teams to support our growing number of users, expand our capabilities, and work alongside scientists and powder processors to address powder handling challenges experienced on a daily basis. 2017 has already seen some exciting changes to support these objectives.
New venture in Japan
We are pleased to announce that we have established a new operation in Japan and appointed Takashi Nishimura as Product Manager. Based in Kobe City, Mr Nishimura has more than 10 years' experience in analytical instrumentation and will provide sales and customer support to new and existing users in the region.
"Japan has always been a key market for Freeman Technology. Establishing our own direct operation there reflects the growth we have seen over the last decade, and demonstrates our continued commitment to our customers" said Tim Freeman, Managing Director.
To contact Mr Nishimura please email email@example.com or call +81 (0)78 570 5759.
As well as opening a new office in Japan, we have also expanded our global applications and R&D teams.
In the UK we welcomed, Laura Monington who has joined our R&D team as Powder Technologist, and Dr Rajeev Dattani, as Applications Specialist. Laura has an MSc in Chemistry specialising in Organic Synthetic Chemistry and has experience of product development with a leading global food producer, Rajeev's PhD focused on chemical engineering and physics, and has several years' experience working with a research institute developing innovative and cutting edge solutions for clients all over Europe. Both will assist with supporting our customers across the globe.
We are also pleased to announce that Nephele Lu has joined our team in China as Product Specialist. Nephele is an experienced FT4 user and will offer invaluable support to our customers in China.
Click here to contact our Applications team.
On the 18 May, we will be co-hosting a free one-day event with Surface Measurement Systems at Imperial College London.
The workshop will introduce delegates to powder rheology and surface energy measurements. The event will include presentations by Jamie Clayton, Operations Director at Freeman Technology, and Dr Daryl Williams, Founder of Surface Measurement Systems, who will discuss the surface energy of powders and powder performance.
Delegates will also have the opportunity to hear from Jordan Cheyne, Materials Characterisation Manager at Pfizer Sandwich, and Iain Davidson, Manager of the Physical Properties team at Vectura.
Click here for the full agenda and to register.
Powder processing is a complex field and we continue to develop our own understanding of the challenges presented to industry. As a result, we are able to provide a large number of educational resources for all powder handlers, from formulation scientists to process engineers.
These include guides to powder characterisation, and industry specific application notes, including the recently released 'Predicting Flow Performance in Screw Feeders'.
Please find a selection of our most popular literature below.
We would like to take this opportunity to express our thanks and appreciation to John Yin, who recently celebrated 10 years of service with Freeman Technology. Based on the East Coast of the US, many of our customers in the region will be familiar with John, who has provided support to customers across North America over the last decade. His enthusiasm for the role and ongoing commitment is hugely valuable and is often recognised in the glowing feedback we receive from our users. We look forward to having John on our team for many more years to come.